Privacy Policy
Last updated September 26, 2023

1. Introduction

Welcome to Electropicks, operated by 1000172221 Ontario Inc. (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us through our website and in-store operations.

2. Information We Collect

We only collect information that is required for, or related to, providing products and services:

• Name and contact information (First name, Last name, email addresses, contact numbers).
• Billing and Shipping addresses (residential and/or commercial).
• Browsing activity or electronic network activity information (e.g., IP addresses, pages viewed) collected through cookies and similar technologies.

3. How We Collect Information

We collect personal information through:

• Website forms.
• Email subscriptions.
• Corporate official email addresses and phone numbers.

4. Purposes of Collection

We collect your information for the following purposes:

• Facilitating order processing and shipment.
• Contacting customers via phone or email regarding orders.
• Responding to inquiries and special needs.
• Verifying and authenticating customers.
• Communicating product features, benefits, and information.
• Sending promotional offers, newsletters, and updates related to our products.

5. Access and Corrections

Customers can access their account information on our website. For corrections, please contact our Privacy Representative (details provided in Section 10).

6. Data Retention and Security

We are committed to safeguarding your personal information and will protect customer information to the best of our ability from unauthorized access, release, modification, or use. We implement security measures to ensure the confidentiality and integrity of your data.

We retain customer data as long as they remain our customers. We do not share data with third parties except for shipping companies, which have access to name, phone number, email, and address.

Please rest assured that your privacy and data security are of utmost importance to us.

7. Third-Party Disclosure

Currently, to fulfill and ship your orders efficiently, we are required to share certain customer information with trusted shipping companies or third-party shipping companies. This information may include your name, phone number, email address, and shipping address. Please be assured that we only share the necessary details with these entities to ensure the successful delivery of your orders. Any changes to third-party disclosures will be updated in this Privacy Policy.

8. Consent

By creating an account and making a purchase on our website, customers agree to the terms outlined in this Privacy Policy. Consent is obtained through a “I Agree” check box on our website’s login and/or checkout pages.

9. Contact Us

For questions or concerns related to your privacy or this Privacy Policy, please contact our Privacy Representative:

Privacy Representative: Alireza Ghahremani
Email: ali@electropicks.ca
Phone: 1 888 988 2070